We offer a 30 day money back guarantee on all products that have been purchased from us directly. All items must be returned as new in their original packaging, including all accessories and cables. Missing items will be charged based on suggested retail prices. All returns must be accompanied by a valid return authorization number (RMA) issued by us. Shipping cost is not refundable and returns must be shipped prepaid by the customer. A restocking fee will not apply if authorization is obtained. To set up a return for refund please contact us via our Contact Us page.